Making the Most of Last-Mile Carrier Tracking

May 19, 2023 | Final-Mile Delivery

In today’s constantly evolving retail world, shipping and delivery have become indispensable aspects of the global economy. Last-mile carrier tracking is a critical component of the logistics process that ensures that customers receive their packages on time and in good condition.

In this blog post, we’ll review the details of last-mile carrier tracking and how to make the most of it in your business’ logistics process.

What Is Last Mile Carrier Tracking?

Last-mile carrier tracking is the process of monitoring packages from the transportation hub to their final destination. It’s the final leg in the delivery operation where the package is taken to the recipient’s doorstep. 

A last-mile carrier tracking system provides real-time updates on each package’s location, delivery status, and estimated delivery time, giving the deliverer, the carrier, and the recipient all the relevant information about the shipment.

Why Is Last-Mile Carrier Tracking Important?

Last-mile carrier tracking is crucial for several reasons, including: 


It gives customers a transparent view of their packages. With last-mile tracking, customers can have eyes on their shipments in real time and be able to follow the delivery status and ETA.

This information helps customers plan their day and be available to receive their packages. 

Optimization of Processes

Last-mile carrier tracking helps your business optimize its logistics processes. With real-time data on package delivery, you can identify key areas for improvement and implement changes to transform the customer experience. 

Reduces Risk

Last-mile carrier tracking also reduces the risk of lost or stolen packages. Your business can pinpoint potential issues and address them promptly by tracking packages with complete, up-to-date data.

Tips for Improving Last-Mile Carrier Tracking

Improving last-mile carrier tracking requires businesses to adopt the right tools and strategies. 

Here are a few tips to help companies improve this critical aspect of the logistics process.

Make Sure Your Carrier Uses GPS Tracking 

GPS tracking is a vital component of last-mile carrier tracking. Satellite technology lets businesses track packages minute by minute and monitor their transportation status.

Implement Delivery Notifications

Delivery notifications keep customers informed about their package’s whereabouts. This information enables recipients to prepare for the moment their shipment is expected to arrive. These updates are typically provided through text messages or email and can be integrated into your existing logistics software.

Provide Package Delivery Options

Give your customers helpful package delivery options such as pickup locations or scheduled drop-offs, enabling them to choose the most convenient delivery method. Shoppers love having this level of flexibility and service.

Use Data Analytics

Data analytics can help your company identify areas for improvement in the shipment process. With the right understanding of all the information regarding your deliveries, you may be able to pinpoint weaknesses or opportunities for greater efficiency. Many businesses have been able to save considerable time and money by taking a detailed look at their shipping data.

Last-Mile Carrier Tracking With Service Express

At Service Express, we provide top-notch service and understand the intricacies of the logistics process from end to end, including the most essential step of the journey — last-mile delivery. We make sure all our clients have access to accurate data and complete visibility of every shipment we handle.

The Service Express team makes security, transparency, and accuracy the top priority of our shipping services. Our seamless delivery system keeps you and your customers in the know every step of the way. 

With our transparency throughout the entire shipping process, you gain accurate and real-time updates on the status of all shipments. Our state-of-the-art tracking systems enable us to provide our customers with a wealth of information about their shipments, including: 

  • Delivery status
  • Delivery driver ETA
  • Driver location
  • Door-to-door shipment visibility

Contact us for a free quote to give your business an edge in logistics with the Service Express advantage.